Details: MEDICAL COLLECTOR We are currently recruiting for a Medical Collector position in the Chicagoland area. Responsibilities: Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Monitor and maintain assigned accounts, account adjustments, small balance write off, customer reconciliations and process credit memos. Accountable for reducing delinquency for assigned accounts. Communicate and follow up effectively with management regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with internal and external customers. Process monthly credit memos and appropriate reporting. High volume phone calls to assigned delinquent customers and management of customers ‘on hold’. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Key Skill Sets: Excellent communication and customer service skills Comfortable in a structured, high-volume environment Accomplished in multi-tasking Strong Computer skills
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