Customer Service - Greater Atlanta Area

Details: Chico's in Winder is hiring associates for our inbound call center who have previous sales and customer service experience.If you are looking for a job in the field of customer-service and sales and want to join a company that is growing rapidly and offers associates the potential for growth then we would like to talk to you!! About Our CompanyChico’s FAS, Inc. consists of four women’s specialty brands offering private branded, sophisticated, casual-to-dressy apparel, intimate apparel, complementary accessories and gift items. Under the Chico’s, White House | Black Market, Soma Intimates and Boston Proper names, the company operates more than 1,225 boutiques and outlets throughout the U.S. and has direct-to-consumer channels for each of its brands.About Chico's FASChico's FAS, Inc. through its brands -- Chico's, White House | Black Market, Soma Intimates, and Boston Proper -- is a women's specialty retailer offering sophisticated, casual-to-dressy clothing, lingerie, and complementary accessories. Chico's FAS helps women look as great as they feel by delivering amazing personal service and offering unique products, all within a warm and inviting boutique atmosphere. All brands share the same focus on creating lifelong relationships with customers, offering them high quality merchandise and amazing personal service.At Chico’s FAS, we value our customers, integrity, respect, vibrant spirit, and high performance. Our commitment to encourage and support the success of each associate makes Chico’s FAS, Inc., the Most Amazing Place to Work, Learn, & Grow! As we continue to grow our brands, we invite you to learn more about the opportunities to become a part of our incredible team.  Chico's is hiring part-time customer service consultants to work in our  newly-designed, fabulous, state-of-the art Call Center in Winder, Georgia. We are looking for friendly, out-going associates with strong computer experience to give our customers the industry's BEST customer service experience possible.   POSITION OBJECTIVE: Partners with the Sales & Service team to share the responsibility for meeting the departmentalneeds. Handles incoming prospect or customer inquiries or concerns using company resourcesand Contact Center policies and procedures to provide complete, accurate responses. Usestechnologies and follows processes in accordance with Contact Center standards to ensurecontact handling operational effectiveness. Supports and reinforces company policies,procedures and values. QUALIFICATIONS:Two years of sales/customer service experience (retail a plus)High school diploma or equivalentExcellent verbal and written communicationStrong computer proficiency in Microsoft Office productsAbility to work flex schedule to meet business needs, including night and weekendsOutstanding interpersonal and relationship building skillsExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyAbility to organize and communicate information clearlyxchicox!

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